Privacy Policy

This privacy policy sets out how GrooVees uses and protects any information that you give us when you use this website.

GrooVees is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

GrooVees may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you're happy with any changes. This policy is effective from 1st September 2012.

What we collect

We may collect the following information:

  • first and last name
  • contact information including email address
  • demographic information such as postcode 
  • other information relevant to customer surveys and/or offers

What we do with the information 

We require this information to understand your needs and provide you with the GrooVees service, and in particular for the following reasons:

  • to send you GrooVee deals as they are available using the email address which you have provided.
  • to enable you to buy in to and pay for GrooVee deals that you choose using the email address you have provided or the telephone number you have provided if we need to contact you by telephone
  • Internal record keeping
  • we will pass on your email address to the business which will supply the service you have bought via GrooVees so that they can facilitate the supply of that service to you, and who will be bound by our privacy policy and who therefore agree not to use your email address for any other purpose.
  • We may use the information to improve our products and services
  • We may periodically send other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
  • We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties not connected with a GrooVee deal that you have bought into unless we are required by law to do so. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to GrooVees, 31 Silverwood Heights, Barnstaple EX32 7RJ.

If you believe that any information we are holding on you is incorrect or incomplete you can log in to your account and update that information at any time or alternatively please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.